Overview
About 80% of the industrialized world has not taken advantage of Six Sigma techniques to improve productivity and profit These small and mid-sized corporations can benefit from Six Sigma methods but are struggling with how to deploy them on the scale suitable for their organizations This book explains the leadership, strategy, execution, integration, alignment,
and performance measurement issues that are universal to all organizations deploying Six Sigma, and then shows you how they can be applied successfully in small and mid-size organizations Many books cover the statistical tools in detail, but focus on their use exclusively in large multinational companies With models, hands-on techniques, and a framework for Six Sigma success in smaller organization, this book shows you how to retrofit Six Sigma to meet the requirements and constraints of your organization,
whatever its size Six Sigma for Small and Mid-Sized Organizations is a practical executive Six Sigma cookbook and "give me the answers quick" guide that provides a structured roadmap to success It makes the power of Six Sigma so user friendly that any size organization can access and benefit from it Key Features Provides a detailed implementation roadmap and framework for scalable Six Sigma deployments in small and mid-sized organizations that addresses their specific business models and resource constraints Demonstrates how to apply Six Sigma to non-traditional "soft-side process" areas such as supply chain, engineering, finance, sales and marketing, and customer service Includes methodologies, models, hands-on techniques, case studies, implementation templates, and an extensive Six Sigma assessment process Illustrates how to integrate Six Sigma with other improvement methodologies and connect it to business strategy
Table of Contents
Six Sigma Takes Hold - The Problem: One Size Does Not Fit All - The Evolution of Six Sigma - Why You Need Six Sigma - Basic Statistics and Relevance of Sigma - What Is Six Sigma? - Benefits of Six Sigma - Understand, Assign, and Eliminate Process Variation - Statistical Engineering Meets Common Sense - Turning Skeptics into Believers - The Future of Six Sigma - Take-Aways - Suggested Further Reading
Six Sigma for Small and Mid-Sized Organizations - Ten Six Sigma Myths - One Size Fits All? NOT! - Scale able Six Sigma™ - Spoon Feed and Implement: The Best Teacher - There Is Always a Better Way - Take-Aways
Six Sigma Leadership and Deployment - Strategic Improvement Is a Core Competency - Sixteen Key Requirements for Six Sigma Success - Recognize the Organizational Realities - A Final Axiom on Leadership - Take-Aways - Suggested Further Reading
Implementing Six Sigma: The Realities of DMAIC - Defining the Strategy: What Does Success Look Like? - Mapping the Approach: Key Projects to Achieve Critical Initiatives - Analysing the Best Route: Planning to Avoid Delays and Detours - Implementing the Plan: Beginning the Journey - Checking the Roadmap: Steering the Progress by Driving to the Checkpoints - Six Sigma Is a Journey, not a Destination - Take-Aways - Suggested Further Reading
Transactional Six Sigma and Beyond - Why Is Transactional Six Sigma So Important? - The Future of Six Sigma Is Here - The Largest Opportunities Are Hidden - Design for Six Sigma - Transactional Six Sigma Target Opportunities - Transactional Six Sigma Examples - There Is Only So Much Special Project Capacity - Next Evolution: Transactional Design for Six Sigma - Take-Aways - Suggested Further Reading
Strategy Deployment and Project Selection - Defining the Measures - Launching Six Sigma - Project Selection Begins with the Strategic Plan - Strategy Mapping and Policy Deployment - Business Unit Strategy Plan - Prioritizing the Projects to Support the Strategic Plan - Project Selection Model - Tactical Planning and the Departmental Matrix Defining the Policy Deployment Scorecard - Personalizing Six Sigma - Selecting Project Leaders - Who Can You Afford to Train: Do Not Make This Mistake! - Avoiding the Money Pitfall - Staying the Course - Less Is More - Take-Aways - Suggested Further Reading
Mentoring and Individual Project Management - Successful Mentoring Begins with Personal Preparation - The Motivation - Launching Six Sigma - Individual Project Management - Ensuring Tool Application - Take-Aways - Suggested Further Reading
Six Sigma Begins and Ends with Performance Measurement - Levels of Performance Measurement - The Critical Implementation Stages: Plan-Deploy-Execute - The Six Sigma Assessment Process - Take-Aways - Suggested Further Reading
Integrating Lean/Six Sigma and More - Consistency of Integration - The Dimensions of Lean/Six Sigma Integration - Integration of Improvement Methodologies - Mission-Critical Six Sigma Education - Improvement Is Always Necessary - Take-Aways - Suggested Further Reading
Delivering the Goods - Leadership: The First Ninety Days - Culture Is the Foundation - Eureka Moments Transform Culture - Target and Focus Six Sigma - Ten Most Valuable Six Sigma Lessons Learned - Sleepless in Six Sigma - Take-Aways
Review from Venkadesh Narayanan, Principal Consultant, Fhyzics
