Overview
In today’s highly competitive global marketplace, the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that it is through logistic efficiency and effective management.
Table of Contents
Logistics, the supply chain and competitive strategy - Supply chain management is a wider concept than logistics Competitive advantage - The supply chain becomes the value chain - The mission of logistics management - The supply chain and competitive performance - The changing competitive environment - Logistics and customer value - The marketing and logistics interface - Delivering customer value - What is customer service? - The impact of out-of-stock - Customer service and customer retention - Market-driven supply chains - Defining customer service objectives - Setting customer service priorities - Setting service standards - Measuring logistics costs and performance - Logistics and the bottom line - Logistics and shareholder value - Logistics cost analysis - The concept of total cost analysis - Principles of logistics costing - Customer profitability analysis - Direct product profitability - Cost drivers and activity-based costing - Creating the responsive supply chain - Product ‘push’ versus demand ‘pull’ - The Japanese philosophy - The foundations of agility - A route map to responsiveness - Strategic lead-time management - Time-based competition - The concept of lead time - Logistics pipeline management - The lead-time gap - The synchronous supply chain - The extended enterprise and the virtual supply chain - The role of information in the virtual supply chain - Implications for logistics - ‘Quick response’ logistics - Production strategies for quick response - Logistics systems dynamics - Collaboration in the supply chain - Vendor Managed Inventory - Managing the global pipeline - The trend towards globalization in the supply chain - Gaining visibility in the global pipeline - Organizing for global logistics - Thinking global, acting local - Managing risk in the supply chain - Why are supply chains more vulnerable? - Understanding the supply chain risk profile - Managing supply chain risk - Achieving supply chain resilience - Overcoming the barriers to supply chain integration - Creating the logistics vision - The problems with conventional organizations - Developing the logistics organization - Logistics as the vehicle for change - Benchmarking - Entering the era of network competition - The new organizational paradigm - Managing the supply chain as a network - The supply chain of the future - Seven major business transformations - The implications for tomorrow’s logistics managers - Supply chain orchestration
Review from Venkadesh Narayanan, Principal Consultant, Fhyzics
